FAQs

Mama Maids maintains professional liability, general liability and is bonded. This means Mama Maids shoulders the brunt of any accident or damage. Bonded also protects clients from any unethical employee behavior.

Independent housekeepers are generally significantly less in pricing due to multiple factors. The client is paying less money for the risk of hiring an untrained and uninsured household employee.

There is no insurance if an independent housekeeper is injured or hurt on a client’s property. Personal home insurance policies will not normally cover independent housekeeper injuries due to the liability issues of an uninsured contract employee working in the home.

Independent housekeepers are not background-checked, bonded, or professionally trained.

The client is responsible for submitting a 1099 to the IRS for the household employee. Failure to do so may result in back taxes owed.

At Mama Maids, we handle all of the legalities, professional training and insurance needs of the clients.

Mama Maids requires an Initial Deep Clean before any recurring services are scheduled. After the Initial Deep Clean, recurring Maintenance Clean services can be scheduled weekly, bi-weekly, or monthly depending on your individual needs and budget.

Absolutely! We provide various options for One-Time Deep Cleans, Express Deep Cleans, Spring Cleans, Fall Cleans, and Holiday Cleaning specials.

Mama Maids uses the same products for each client to ensure a consistent and comparable clean across the board. All products have been thoroughly tested to Mama Maid’s standards and have SDS(Safety Data Sheets) readily available to clients and staff.

Mama Maids uses the same products for each client to ensure a consistent and comparable clean across the board. All products have been thoroughly tested to Mama Maid’s standards and have SDS(Safety Data Sheets) readily available to clients and staff.

Yes. Mama Maids takes before and after photographs for marketing, training, and quality assurance purposes. Mama Maids respects the privacy of every customer and will never disclose name, address, personal information, or personal photographs in any photos used for marketing or training purposes.

If you would like to opt out of photographs for training and marketing, you may do so in writing.

Yes! Mama Maids cleans interior windows that are reachable by a 2-step ladder. Unfortunately, insurance will not allow exterior window cleaning.

Yes, Mama Maids brings all of our own supplies and equipment, including cleaning products, step stools, vacuums, cleaning cloths, dusters, mops, and specialized tools.

If there is a product or piece of equipment you would prefer Mama Maids to use versus our provided equipment and supplies, please let the office know for a waiver to be signed prior to your scheduled appointment.

Mama Maids follows a detailed menu of services for deep cleaning a home. The purpose of the deep clean is to eradicate old dirt and built-up grime.

Deep Cleans are more time-consuming and detail-oriented than general maintenance cleaning.

While Deep Cleans are assigned a certain time allotment, occasionally we will come across additional areas that need special attention. If additional time is needed to be purchased, Mama Maids will contact you BEFORE any continued cleaning or additional time for approval. Your estimate will never be increased without your knowledge or consent.

Mama Maids currently services Marion County, Mahaska County, Monroe County, Jasper County, Wapello County, Powshiek County and More!

We are always growing and expanding and hope to add more Cleaning Technicians and service areas soon!

Yes. Mama Maids is licensed, bonded, and insured. General liability is provided to protect both clients and staff in accidental occurrences. Mama Maids employees are covered under both general liability policies and worker’s compensation insurance. Mama Maids is also bonded for your protection.